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Workforce management
IEX TotalView &
Workforce Dynamics
Introduction
Workforce Dynamics managed
IEX TotalView hosted
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QPC Séntrel
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Workforce Management 123
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Resource Planning -
intraday management
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Resource Planning 456
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case studies
Edexcel
- QPC Séntrel LMS
Omnifone
- QPC Séntrel LMS
HBOS General Insurance
- QPC Results Case Study
EDS
- QPC Results Case Study
Dell Computer Corporation
- QPC Consulting Case Study
Xerox
- QPC Consulting Case Study
Abtran
- TotalView Case Study
Barclaycard Business
- TotalView Case Study
news & events
Pitman Training chooses hosted QPC Séntrel Learning Management System for its new Management Professional learning programme
QPC Séntrel Total Capability Management system wins Best Product at the 2008 European Call Centre Awards
QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
Best Laid Plans - better resource planning - Q&A from CCF magazine
QPC buys Perimeter Technology
QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
New partnership with PSC, a Kuwait Finance House company, set to revolutionise Contact Centre service delivery in the Middle East and Africa
Flexible Success - enabling a better work/life balance
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